General features	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
The datacenter we use for our server hosting, is in Greece, in the Otenet network. As a second feed we use Cyta. Our servers are stored in a well air-conditioned space, and the generator can keep the servers running for many days. Greek Datacenter
The server space occupied by your files, emails and webpages. The more disk space you have, the more files, webpages and emails you can have on the server. Disk space	500MB SSD	Unlimited SSD	Unlimited SSD	Unlimited SSD
The amount of data transferred from your site to your visitors every month. 1 Gb bandwidth, on average equal to 100.000 hits on your site. Data traffic	Unlimited	Unlimited	Unlimited	Unlimited
Your package can host a certain number of domains, that is, depending on the package you select, you can open a certain number of hosting packages. If you want to be able to host more domains in yoyr account, then you will have to check the reseller packages. Domain names	1	1	5 3	Unlimited 5
Our servers use the OteNet Internet network and Cyta's as alternative. For the final user, this means maximum speed and minimum ping. Network	GR-IX	GR-IX	GR-IX	GR-IX
The use of greek ip improves your Google rankings for the Greek users. Greek IP
Our host servers used for hosting the latest generation cloud servers. Cloud Hosting
We create every-two-days backup for the last 14 days in a different datacenter from which your sites are hosted at, for safety reasons. You can ask from us to restore your backup by sending email to support@pointer.gr. Backup ultra
With your control panel, you can open subdomains, of the news.mydomain.gr format(e.g. if your domain is mydomain.gr). Subdomains	Unlimited 5	Unlimited 10	Unlimited 20	Unlimited 30
In your domain, you can add an infinite number of different domains (which you have registered in advance), to be 'shown' in the same site. Parked domains	10 25	Unlimited Unlimited	Unlimited Unlimited	Unlimited Unlimited
Control Panel	Plesk (Odin) CPanel Plesk (Odin)	Plesk (Odin) CPanel Plesk (Odin)	Plesk (Odin) CPanel Plesk (Odin)	Plesk (Odin) CPanel Plesk (Odin)
Through the Plesk or cPanel control panel you can easily setup Joomla and other applications. 1 Click Joomla, WordPress, Drupal	-	-	-	-
For every hosting package you win a free 'Let's Encrypt' SSL certificate. SSL Certificate	FREE	FREE	FREE	FREE
We guarantee that our servers will be 99.95% available. This guarantee includes hardware malfunction. Hardware Uptime	99.95%	99.95%	99.95%	99.95%
We guarantee that our servers will be 99,95% available. This guarantee includes network malfunction except for DDOS attacks. Network Uptime	99.95%	99.95%	99.95%	99.95%
This value represents the upper limit on CPU usage from your account. 100% means you can use up to 1 entity CPU core. CPU (cores)	50%	100%	200%	300%
Refers to the maximum number of entry processes (like php, ssh, cron jobs) running at a single time. Entry processes (EP)	10	20	30	40
The number of inodes on your account equals the number of files and folders you have on it. Inodes (Soft/Hard) in thousands	50/75	100/125	250/275	350/375
Physical memory limit corresponds to the total amount of memory actually used by end customer's processes. Physical memory (pMEM)	512	1024	2048	3072
Processes:This is the same as the entry processes, except that it includes all processes (including entry processes) running at the same time by your account. Number of procecces (nPROC)	50	80	100	150
Refers to the limit of disk activity on your account. IO Limits	2MB	4MB	6MB	8MB
In the event of order and payment of a hosting package by credit card or with Paypal, activation occurs immediately through Ponter's state-of-the-art order system. There is no extra charge for the activation of any package. Immediate activation
With the purchase of a web hosting plan we give you a 75€ Google coupon. You can use it in Google Ads (only for new accounts) by spending an amount on advertisement and you will get this amount back (up to 75€) in the next month Google coupons
In each and every hosting package, whether it be a client's, or a reseller's, Pointer offers a 60-day money back guarantee, effective from the start date of the hosting account. The client may request the termination of the collaboration with Pointer, in the event he/she is not pleased with the level of our company's services. Money back guarantee
Without installation costs for every hosting package. Installation	FREE	FREE	FREE	FREE
The number of users who will have the right to open ftp account on your package. It lets you connect to the server, to upload or download files or simply to see them. Ftp Users	1	Unlimited	Unlimited	Unlimited

Email	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
Emails	5	Unlimited	Unlimited	Unlimited
The mailbox size of each email account cannot exceed the size of 512MB. Mailbox size	512MB	512MB	512MB	512MB
There is a limit on how many emails you can send in a single hour for each of your domains. Mail limit	100/hour	100/hour	100/hour	100/hour
You can see and send emails from any place that has an Internet connection, through a browser by entering the url webmail.mydomainname without the need of setting up an email client like Outlook express or Thunderbird. Webmail
You can ‘send’ incoming emails in your account to another email address that you have on gmail, hotmail or wherever else. Email forwarders	Unlimited	Unlimited	Unlimited	Unlimited
You can set automatically generated ‘replies’ to incoming emails e.g. Our company will remain closed for the next 10 days. Email Autoresponders	Unlimited	Unlimited	Unlimited	Unlimited
The protocols that are used for sending or receiving emails. Our server support all of these. SMTP, POP3, IMAP
It is a record at the dns of a domain name that 'gives the ability to the receiving server to recognize the you are the 'real sender'. SPF

Databases	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
MySQL and MariaDB are the most known and used databases in the world. They are employed in almost every popular CMS (Joomla, Wordpress, etc.) MySQL/MariaDB	-	Unlimited	Unlimited	Unlimited
You can create and manage MySQL and MSSQL databases in your control panel. MSSQL	-	- 1	- 5	- 10
A small and fast database based on files SQLite	Unlimited -	Unlimited -	Unlimited -	Unlimited -
The well known database of MS Office suite. MS Access	- Unlimited	- Unlimited	- Unlimited	- Unlimited
A tool that administrates all the MySQL/MariaDB databases. PHP MyAdmin	-

Technologies	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
Through the control panel, you can choose the PHP version which you would like to use. The PHP version that is installed on our server is the latest stable one. Select PHP version
Support for asp-written code execution. It is only used at windows server. ASP	-	-	-	-
Support for .NET-written code execution. .NET	-	-	-	-
Through the control panel you can choose any .Net version. Select .NET version	-	-	-	-
Apache is a service that 'serves' the websites. At our servers we use the latest stable version. Apache 2.X	-	-	-	-
The Microsoft web server with which the websites are served. IIS	-	-	-	-
FastCGI is a protocol used for linking programs to a web server. It is a variation of the CGI (Common Gateway Interface) whose main goal is to enable the handling of multiple web requests. Fast CGI
Secure Socket Layout. A special contact protocol between browsers and servers, which encrypts every online contact. This protocol ensures transparency in the transactions of the final users. In case you have an online shop, the use of SSL is imperative, so that you can provide security to your users. Prices start from a few Euro. SSL
The .htaccess file is a file through which you can set parameters for your account on the server, by generally applying it on your site, or a sub-folder. For example, you can protect your site with the use of passwords, Block certain ips, or redirect your visitors to other pages. .htaccess	-	-	-	-
Caching from server to help your sites run and load faster. opCache
Zend Optimizer works with Zend Guard to maximize the performance of PHP applications, by protecting and optimizing the PHP application's source code. Zend Optimizer
The ionCube is a tool used to protect the PHP code of your site and the best possible performance of PHP pages. ionCube
All our servers utilize software firewalls and all our servers are placed 'under' a main hardware firewall. Firewall
Scheduled tasks that take place at predifined times at the server. Cron jobs

Statistics/Logs	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
Information relevant to visitors of your site into graphical form. From where your visitors came from, which pages they have browsed etc on a monthly, daily, annually basis. Awstats
The last errors that occurred on your site. They will help you a lot to find possible mistakes in the source code. Error logs
Record the files that you upload or download via ftp. Ftp logs	-	-	-	-
They record all the traffic of your site. You can deduce information concerning the visits of the site, the user agents, the countries of the visitors and much more. The access logs are used by the statistics programs such as Awstats to produce user-friendly information. Access logs

Applications	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
Through the Plesk or cPanel control panel you can easily setup Joomla and other applications. 1 Click Joomla	-
You can easily install the famous CMS, Worpress through cPanel or Plesk panel. 1 Click Wordpress	-
Through the Plesk or cPanel control panel you can easily setup Drupal and other applications. 1 Click Drupal	-
By using a Plesk's special application or by using cPanel's Softaculus, the procedure of installation of hundreds of applications becomes a piece of cake. Install hundreds of applications	-
Our cooperation with Weebly has given us the ability to offer to our clients the most famous sitebuilder tool for responsive sites. You can choose one from the beautiful Weebly templates and without having programming skills, you can create a site that will play at smartphones or tablets. Only condition is to hold your domain name under Pointer Weebly Sitebuilder	-	-	-	-

Support	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
We ANSWER to all phone calls 10 hours/day (Monday - Friday), from 9.00 to 19.00. In the event of a technical emergency, our number is available 24/7. Support 24*7
We monitor our servers 24 hours / day. In case of a technical problem we are informed instantly by using special monitoring services. Monitoring 24*7
On our site, there is a live-chat icon, through which you can contact us, between 9.00 and 19.00. Live Chat Support
We answer to phone calls from 9.00 to 19.00 (Monday - Friday). In the event of a technical emergency, our number is available 24/7. Telephone support
Best effort support via email or ticketing system. We usually answer directly. If workload, a ticket can be answered by the next working day or respecting priority based on significance. Email & Tickets Support

Prices	Basic hosting Basic hosting Basic hosting	Bronze hosting Bronze hosting Bronze hosting	Silver hosting Silver hosting Silver hosting	Unlimited hosting Unlimited hosting Gold hosting
Monthly subscription	-	4.9€/month 4.9€/month 5.4€/month	7.9€/month 7.9€/month 8.4€/month	11.9€/month 11.9€/month 12.4€/month
Three-month subscription	-	4.4€/month 4.4€/month 4.9€/month	7.4€/month 7.4€/month 7.9€/month	11.4€/month 11.4€/month 11.9€/month
six-month subscription	-	3.9€/month 3.9€/month 4.4€/month	6.9€/month 6.9€/month 7.4€/month	10.9€/month 10.9€/month 11.4€/month
Annual subscription	1.9€/month	3.4€/month 3.4€/month 3.9€/month	6.4€/month 6.4€/month 6.9€/month	10.4€/month 10.4€/month 10.9€/month
Two-year subscription	1.9€/month	2.9€/month 2.9€/month 3.4€/month	5.9€/month 5.9€/month 6.4€/month	9.9€/month 9.9€/month 10.4€/month
**The prices do not include V.A.T.

What's hosting?

In order for your site to appear on the Internet, you must have all the necessary files hosted in a web server, which will connect to the Internet at high speed and cover all the needs and demands posed by modern technology. At Pointer, these servers are housed in a Greek datacenter, which means that we can achieve the highest speeds for Otenet network users.

How do I choose the right hosting package for me?

You should start from what you have or what you want to do ...

I have a normal site with a database.

If you build your site in Joomla, wordpress or another CMS then we recommend the Bronze linux hosting. It will cover all the cases of construction site with database unless they use the ASP as programming language. The resources in this plan are unlimited for a regular site. Whether you choose Cpanel or Plesk hosting panel is as a matter of ...taste. The functions are almost the same. In the Bronze or Cpanel linux hosting, we give you unlimited email accounts.

I have more than one site.

If you manage more than one site, then you should choose a package depending on the number of the sites you manage. Silver linux gives your the ability to host up to five sites while the Unlimited linux give you tha ability to host unlimited sites. The truth is that these packages will give you few more resources if your site is a bit more ... challenging.

These are not enough for me

Since we mentioned the word 'challenging', if your requirements for disc, traffic, RAM grow or you already have a site with many visitors eg sports, great blog, etc. then we recommend to host it on a VPS or Cloud server. There you will have autonomy and flexibility, and you will have all the resources you payed for, available. You can see analysis for VPS and Cloud on their respective pages.

Can i earn money from hosting?

If you have your own customers or friends and want to have them all together in one package at the same time earning money you can choose one of our reseller packages. In the case of reseller we will be well hidden for your customers

Windows, or Linux;

In all the above there is a special parameter called Windows. In our packages you can choose a Windows or Linux. This has nothing to do with your PC and the operating system you have in it. The main difference is that on Linux you can not upload a page that has used ASP or ASP.NET as a programming language. We have made a page about the differences of Windows or Linux.

Eventually my site is 'small', without database

If you create a page in html and you are not using a database, then you can choose the Basic linux. With 1.9 per month you host your site and you also have five emails in order to do your ...job easily.

An email and an under construction page is all i want...

If finally you just registered a domain name and you need an under construction page with one email, you can get the free hosting. Yes, it is free with no hidden costs.

Do not forget to read the Terms of Conditions before you choose a package.

How do I upload my site on the host server?

You will have to install a server uploading program in your computer, like Filezilla client, which is free.

As soon as you do, use the passwords/codes we will have sent you by email to connect to the server and installl all your files in the httpdocs folder.

There is also another way through your Plesk or Cpanel control panel. Open the Filemanager folder and install all your files in the httpdocs folder.

What is the minimum duration of a web hosting package

Web hosting packages can last for three, six, twelve and twenty four months

Where are Pointer's servers located?

Pointer's servers are located in a Greek cloud datacenter, in the network of Otenet

Can I have my site transferred to Pointer?

If you are not satisfied with your current hosting provider, Pointer can undertake the transfer of your site to our servers for free and with a bonus gift of up to six months hosting!

If you have less than six months of hosting left with your previous provider and you select Pointer for the hosting of your site, we will add those months to your annual package, without any extra charge.

Transfer from Pointer's technician

To commence hosting transfer, email us your request at support@pointer.gr within seven days from the date on which you order the new hosting package with Pointer

Free site transfer applies to those clients who have ordered any annual hosting package, except free and basic hosting packages
To qualify for free hosting, you have to prove that the rest of the remainder of the duration of your hosting package with the previous company is up to six months.

Transfer without Pointer's technician

Order your new package from Pointer's state-of-the-art order system.
You will be sent an email by Pointer, containing the details of your purchased package (ftp passwords, Plesk or Cpanel access codes for hosting, domain name servers).
Change the name servers in your domain through your registrar's control panel. After the change of the name servers, it takes approximately 24 hours to update your providers (OTEnet, Forthnet, Hol etc) so it would be wise not to interrupt hosting with your previous hosting provider, so that your site doesn't stop running.
Once you change the name servers, it would be wise to adjust the email settings on Plesk or Cpanel (if you want to adjust the email settings with the email codes and passwords you previously had, you don't have to adjust the settings on the email client you are using-Outlook etc-).
Upload the site files, using the ftp codes/passwords we have sent you, or through the Plesk panel for which you have received access codes/passwords. The files will be uploaded on the httpdocs folder

Do I need a credit card to order hosting?

For the payment of any service you purchase from Pointer, the use of a credit card is not prerequisite. You can also pay by bank deposit, Paypal, or Paysafecard. You can see all our payment methods at https://www.pointer.gr/en/pay

Can I test-trial your services?

There is a 60-day money back guarantee, which means you can try our offered hosting service and if you are still unhappy for any reason at all, we will refund the money you paid for any and all hosting package orders.

How long does it take for my package to be activated from the time of my order?

If you pay by credit card, Paypal or Paysafecard, your package is instantly activated and you are emailed the hosting control panel and the ftp access codes/passwords

In the event you pay by bank deposit, then the package is activated after we view your deposit or upon your notification thereof

Why choose Greek hosting?

Our servers can be found in a Greek cloud datacenter, in the OTE network, therefore we can provide Greek hosting.

This enables maximum speed (up to 5 times greater) and excellent network uptime.

The design of the datacenter has been done using the latest international standards and the equipment is enterprise HP class, with full high availability (HA), at all levels, providing incomparable performance, guaranteed stability and 100% uptime.

The datacenter-OTE interaction is conducted via a private circuit of 2N optical fibers.

The geographical location of the datacenter, coupled with the excellent equipment and material infrastructure of OTE, ensures the ideal connectivity between the center of NE Europe and Greece and the rest of the world.

Web hosting on greek servers

Web hosting packages for all needs

The packages below are for Shared hosting